Human Resource Development (HRD)

Human Resources Development is focused on recruitment and in-house training for both on the job and off the job Bank staff members through the Bank’s Academy.  Trust Bank Limited Academy is one of well equipped institutions in the private sector – was conceived of as an in-house training center to take care of the training needs of the Bank internally.

Academy is fully equipped with a professional library, modern training aids and professional faculty.  Library has different books on banking, economy, accounting, management, marketing and other related subjects.

Main training activities consists of in-depth foundation programs for entry level Management Trainees.  Specialized training programs in the areas like general banking, advance, foreign exchange, information technology, marketing and accounts etc. are also organized by the Academy depending on need.

Frequently outreach programs are organized to meet demand for new and specialized skills.

Since its inception Academy has not only conducted courses, workshops and seminars as required by the Bank, but it has also organized training programs abroad for the officials.

The academy also re-design its courses, programs etc, regularly to meet the requirement of new skills arising out of various directives, guidelines of the Central Bank and significant changes in the banking sector from time to time.

In addition the IT & Card division offers the following training activities for its employees:


  • Flora Banking Software (Head Office and Branch Level)
  • Software Bug Searching (Business Team)
  • In-house Developed Applications Training
  • Real Time Problem Solution


  • Branch Network Support
  • IP phone Maintenance
  • Internet Communication
  • Anti Virus Update and Maintenance
  • E-mail Server Admin


  • Basic Hardware Setup Training


  • All Visa Related Training
  • International Visa Compliance
  • Internal Credit Card Marketing