Security Awareness

Cyber Security & Awareness — Quick Guide

Be Smart, Be Safe — Protect Your Banking Identity

A. General Cyber Security Awareness

Simple actions that protect you and the bank
  • Never share your OTP, PIN, or password with anyone.
  • The bank never asks for confidential details via phone/email.
  • Always verify the sender before clicking links.
  • Beware of fake KYC update calls.
  • Update banking apps from official stores only.

B. For Internet Banking / Mobile App

Trust Money safety tips
  • Use strong passwords and change regularly.
  • Avoid public Wi-Fi for transactions.
  • Always log out after use.
  • Enable 2FA for extra protection.
  • Check your account frequently.

C. Phishing & Fraud Prevention

Recognize scams
  • Avoid clicking reward/loan scam links.
  • Report suspicious contacts to 16201 immediately.
  • Visit the branch if unsure.
  • Check for https and official URL.
  • Ignore fake job, lottery, or loan offers.

D. ATM & Card Security

Avoid card fraud
  • Cover keypad while entering PIN.
  • Do not accept help from strangers.
  • Report lost cards instantly.
  • Enable SMS/email alerts.
  • Inspect ATMs for skimmers.

E. Data Privacy & Device Protection

Protect your device
  • Install antivirus and update regularly.
  • Never store bank passwords on phone.
  • Use phone lock + biometric.
  • Backup important data.
  • Think before sharing financial info.

Security Starts with You!

  • Every click and password matters.

Report Suspicious Activity

  • Call 16201 or visit your nearest branch.

Phishing Red Flags

  • Urgent money requests, mismatched emails, unrealistic offers.

ATM & Card Reminders

  • Protect your PIN. Report unusual activity.

Data Privacy

  • Keep software updated. Avoid storing passwords.
Be Smart, Be Safe — Protect Your Banking Identity
Questions? Call or visit your nearest Trust Bank branch.
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