Complaint Management Cell (CCS & CMC)

Please lodge your complain through e-mail address: tblcomplaintcell@tblbd.com or dedicated mobile no: 01730376196 of CCS & CMC

Name of the Executives of the Customer Services and Complaint Management Cell (CCS & CMC) 
(Within office hour from 10:00 Am to 5:00 PM except weekly/government holiday)
Call Center No 16201 (24 hours)

Ms. Hasna Hena Chowdhury
  • DMD & COO
  • Head of CCS & CMC
  • 44870030/4000
  • hasna.hena@tblbd.com
Md. Mahbubur Rahman
  • SEVP & Head of Operations
  • Member of CCS & CMC
  • 44870030/4010
  • mahbubur.rahman@tblbd.com
Maj Habib Md Shafiqul Hasan, psc(Retd)
  • SVP & Head of SMD;
  • Member of CCS & CMC
  • 44870030/4410
  • habib@tblbd.com
Mr. Md. Shafiqul Islam
  • VP, Operations
  • Member of CCS & CMC
  • 44870030/4011
  • ms.islam@tblbd.com
Major Md. Shahed Meher (Retd)
  • VP, HRD
  • Member of CCS & CMC
  • 44870030/2032
  • shahed.meher@tblbd.com
Ms. Tahmina Akhter
  • SAVP, Operation
  • Member of CCS & CMC
  • 44870030/4020
  • tahmina.akhter@tblbd.com
Mohammad Sakil Mahmud
  • AVP,CISO & Head of ISRCD
  • Member of CCS & CMC
  • 9850635/4130
  • sakil.mahmud@tblbd.com
Md. Asadul Islam
  • FAVP, Operations
  • Coordinator of CCS & CMC
  • 9850635/4017
  • asadul.islam@tblbd.com