Complaint Management Cell (CCS & CMC)

Please lodge your complain through e-mail address: tblcomplaintcell@tblbd.com or dedicated mobile no: 01730376196 of CCS & CMC

Name of the Executives of the Customer Services and Complaint Management Cell (CCS & CMC) 
(Within office hour from 10:00 Am to 6:00 PM except weekly/government holiday)
Call Center No 16201 (24 hours)

Ms. Hasna Hena Chowdhury
  • DMD & COO
  • Head of CCS & CMC
  • 44870030/4000
  • hasna.hena@tblbd.com
Major A B M Nurul Islam (Retd)
  • SVP & Head of DSD
  • Member of CCS & CMC
  • 8712070
  • abmnoor@tblbd.com
Maj Habib Md Shafiqul Hasan, psc(Retd)
  • VP & Head of SMD;
  • Member of CCS & CMC
  • 44870030/4410
  • habib@tblbd.com
Mr. Md. Shafiqul Islam
  • SAVP & Head of Operation Division (Acting)
  • Member of CCS & CMC
  • 44870030/4411
  • ms.islam@tblbd.com
Mr. Sharif Moinul Hossain
  • SAVP, HRD
  • Member of CCS & CMC
  • 44870030/2033
  • sharif.moinul@tblbd.com
Mohammad Sakil Mahmud
  • AVP, IT Division
  • Member of CCS & CMC
  • 9850635/4130
  • sakil.mahmud@tblbd.com
Ms. Tahmina Akhter
  • AVP, Operation
  • Member of CCS & CMC
  • 44870030/4020
  • tahmina.akhter@tblbd.com